It is very important to us that your therapy runs smoothly, day in and day out. This is beneficial to your health as well as to ours and that of our staff. We want to avoid waiting times insofar as possible yet still concentrate completely on you and your questions, wishes, and concerns. Good planning and good time management are needed to achieve this. You can provide us with important support!
We normally have consultation hours; acute and pressing issues are dealt with as quickly as possible
Both with acute illnesses and chronic ones such as cancer, it is usually possible to get an appointment for an examination and/or a consultation at short notice. The easiest way to make an appointment is to call us on the phone. Our assistants will make a concerted effort to accommodate your wishes insofar as possible and to integrate them in our daily agenda. Naturally, it would be ideal if you were not limited to a specific time on a specific day. If a very urgent issue needs to be clarified and we are currently all busy, we will call you back as soon as possible during our breaks.
What can quickly bring us out of kilter and should be avoided if at all possible
Please do not come to our consultation hours unregistered. This should only occur in absolute emergencies. That way, you will help us keep to our schedule as well as we can. Many of our patients have severe or advanced illnesses and are very happy if there are no waiting times. And please do not approach us with “quick questions.” Usually such “quick questions” involve deeper life issues that the person who asks them isn’t aware of. As a result, we are unable to focus on the next question and this costs us a great deal of energy.
If you have any questions about our state-of-the-art therapies, please feel free to contact us at any time.
Dr. Christian Büttner und
Dr. Henning Saupe
Tel. +49 56 24 - 923 79 18